Your privacy matters to us. This policy explains how QuickRental collects, uses, and protects your personal information when you use our platform.
Our commitment: We collect only what we need, use it to improve your experience, and never sell your data to third parties.
1. Information We Collect
- Account data: Name, phone number, email address, and password (hashed).
- Profile information: Profile photo, preferences, and any optional details you provide.
- Transaction data: Rental history, payments, messages, and feedback.
- Usage data: IP address, device type, browser, pages visited, and time spent.
- Location: With your consent, we may collect your approximate location to show nearby items.
2. How We Use Your Data
- To create and manage your account.
- To facilitate rentals and process payments.
- To communicate with you about bookings, updates, and promotions (you can opt out).
- To improve our services, personalise recommendations, and ensure security.
- To comply with legal obligations and prevent fraud.
3. Sharing of Information
We share your information only in the following cases:
- With the other party in a rental transaction (e.g., owner gets renter’s name and contact for delivery).
- With payment processors (Razorpay, Stripe, etc.) to handle transactions.
- With service providers (delivery partners, cloud hosting) under strict confidentiality.
- When required by law or to protect the rights and safety of QuickRental and its users.
We do not sell or rent your personal data to advertisers or third parties.
4. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyse traffic, and provide a seamless experience. You can manage cookie settings in your browser, but disabling them may affect some functionality.
5. Data Security
We implement industry-standard measures (encryption, secure servers, regular audits) to protect your data. However, no online system is 100% secure – please use strong passwords and keep your login credentials confidential.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data (via account settings or by contacting us).
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
- Lodge a complaint with a data protection authority if you believe your rights are infringed.
7. Children’s Privacy
QuickRental is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform.
9. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to privacy@quickrental.in or use our contact form.
We are committed to protecting your privacy and being transparent about our practices.